Support

If you have any questions or issues, you can contact us.

Contact

You can reach us by email:

Send us a message

Fill out the form and we'll open your email client with a pre-filled support request.

If your mail client doesn't open automatically, contact us directly at info@oceankozmetik.net.

FAQ

How can I reset my password?

Use the "Forgot password" option on the sign-in screen. If you can't find it, contact support with your account email.

How can I delete my account?

Email us from the address connected to your account and request an account deletion. We'll guide you through the next steps.

What should I do if I encounter a bug?

Tell us what you were doing when the issue happened, plus any error message you see. We'll investigate as soon as possible.